Privacy Policy nbi123 — Protecting Your Personal Data

Nbi123 collects various types of personal information when you register and use our platform. This collection is done directly from you, automatically through platform technology, or via trusted third parties.

Information you provide directly:

• Full name as shown on your official identification document (MyKad or passport).
• Date of birth for mandatory age verification.
• An active and reachable mobile phone number.
• A valid email address for account communications.
• Current residential address for KYC compliance purposes.
• Bank account or digital wallet details for processing deposits and fund withdrawals.
• Identity documents such as a copy of your MyKad or passport for identity verification.

Information collected automatically:

• IP address and approximate geolocation data for access region verification.
• Device type, operating system, and web browser version used.
• Game session data including date, time, game type, and wagering amounts.
• Deposit and withdrawal transaction history for accounting records.
• Cookie data and session identifiers to enhance user experience.

Every piece of data we collect is used for a specific and legitimate purpose. nbi123 is committed to not using your data beyond the scope of the purposes stated in this Privacy Policy without first obtaining your additional consent.

Your personal information is used for the following purposes:

• Account management: Registration, identity verification, and maintenance of your member account.
• Transaction processing: Processing deposits, withdrawals, and fund transfers securely and accurately.
• Legal compliance: Meeting KYC, AML (anti-money laundering), and reporting requirements to authorities as mandated by law.
• Fraud detection: Monitoring account activity to identify and prevent unauthorized access or suspicious behavior.
• Service improvement: Analyzing platform usage patterns to improve the user experience and develop new features.
• Service communications: Sending important notifications related to your account, security, and changes to our terms.
• Responsible gaming: Monitoring gaming habits to identify signs of problem gambling and offer appropriate support.
• Preferred marketing: Sending offers, promotions, and new product information — only if you have given your consent to receive them.

Nbi123 will never use your personal data for purposes that are contrary to your best interests or that violate applicable law.

Nbi123 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. This is our absolute commitment to every member. However, there are limited situations where we need to share your data with certain parties in order to deliver the services you use.

Parties who may receive your data:

• Payment service providers: Financial institutions, payment processors, and digital wallet providers that securely handle your transactions.
• Game providers: Gaming software companies that supply the gaming platform — only the minimum data required to operate the game session.
• IT service providers: Companies providing server infrastructure, cybersecurity systems, and technical support that operate the nbi123 platform.
• Regulatory authority: Regulatory bodies, law enforcement agencies, and judicial authorities when required by law or court order.

All third parties who receive your data are bound by strict confidentiality agreements and are only permitted to use that data for specific, agreed purposes. nbi123 conducts regular monitoring of all third-party providers to ensure their compliance with our privacy standards.

Protecting your personal information from unauthorized access, disclosure, alteration, or destruction is nbi123's highest priority. We employ multiple layers of industry-recognized technical and organizational security measures to ensure your data integrity is maintained at all times.

Technical security measures we employ:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the nbi123 servers.
• Sensitive data is encrypted at rest in the database using the AES-256 encryption algorithm.
• Two-factor authentication (2FA) available for all member accounts.
• Multi-layered firewall and intrusion detection system (IDS) active 24/7.
• Regular security audits conducted by independent cybersecurity experts.
• Strict access control using the principle of least privilege — only staff who genuinely require it may access sensitive data.
• Encrypted data backups stored at secure, geographically separate locations.

While we work hard to protect your data, no security system can be guaranteed 100% safe. We therefore also encourage you to take your own precautions, such as using a strong, unique password and never sharing your login credentials with anyone.

Nbi123 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you on subsequent visits and enable certain features to function correctly.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login session management and security. Cannot be disabled.
• Functional cookies: Saving your preferences such as language, currency, and display settings for a more convenient experience.
• Analytics cookies: Helping us understand how members use the platform — pages visited, session duration, and exit points — to improve our services.
• Performance cookies: Monitoring page load speeds and identifying technical issues for prompt resolution.

You can manage your cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the nbi123 platform. Continued use of our platform is considered your consent to the use of cookies as described.

As an nbi123 member and as an individual whose data we handle, you have certain rights regarding your personal information. nbi123 fully respects and upholds these rights in accordance with applicable data protection laws.

• Right of access: You have the right to request a copy of the personal information we hold about you.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete information.
• Right to erasure: Under certain circumstances, you have the right to request that we delete your personal data.
• Right to restrict processing: You have the right to request that we restrict how we process your data under certain circumstances.
• Right to object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to data portability: You have the right to receive your personal data in a machine-readable format for transfer to another provider.

To exercise any of the rights above, please contact our privacy team by email at [email protected]. We will process your request within 30 working days. In complex cases, this period may be extended, and you will be notified accordingly.

Nbi123 retains your personal information only for as long as it is needed for the original purpose of collection, or as required by applicable law. Once the retention period expires, data will be securely deleted or anonymised using recognised methods.

The nbi123 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal information from minors. If we discover that data has been collected from someone under the age of 18, we will take immediate steps to delete that data and terminate the account in question.

If you believe we may have inadvertently collected personal data from children or minors, please contact us immediately at [email protected] so that corrective action can be taken without delay.

The nbi123 platform may contain links or integrations with third-party services such as payment providers and gaming platforms. This Privacy Policy applies only to data processing carried out directly by nbi123. nbi123 is not responsible for the privacy practices of third-party websites or services, which have their own privacy policies.

We encourage you to read and understand the privacy policy of each third-party service you use when interacting with the nbi123 platform, especially the payment providers you choose for financial transactions.

Nbi123 reserves the right to review and amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or member feedback. Any material amendments will be communicated to you via in-platform notification or email at least seven days before the changes take effect.

The latest version of this Privacy Policy is always available on this page. The "Updated" date at the top of this page indicates when the last amendment was made. Your continued use of the nbi123 platform after any amendment takes effect constitutes your acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the nbi123 privacy team is ready to assist you.

• Live Chat: Available 24/7 directly from the nbi123 platform for immediate response.
• Email: [email protected] — we aim to respond within 24 hours on working days.

For formal privacy complaints, please state "Privacy Complaint" as the subject of your email and include full details of your concern. We will conduct an investigation and provide a response within 30 business days.